General terms and conditions of Lyoness ought to describe the business model. The general terms and conditions 2007 – 2012 are in parts incomprehensible, not conclusive and contain a number of fantasy terms and refer to concepts which remain unexplained.
Rights of Lyoness Members
Lyoness denies rights of members to withdraw from contracts related to down payment for vouchers under distance selling legislation.
Pyramid promotional scheme
Lyoness operates a pyramid promotional scheme according to Austrian courts, therefore contracts related to down payments of vouchers are to be refunded.
Lyoness denies rights of members to withdraw from contracts related to down payment for vouchers under consumer protection legislation related to advance payments.